Privacy Policy

Bristol Group Services understands that your privacy is important to you. This policy explains what personal information we collect from you and how that information is used. If you have any questions regarding our privacy policy, please contact us at hello@bristolgroupservices.co.uk

1. Information About Us

Bristol Group Services LTD.
Hillcote, Bakers Lane
Chilcompton
Radstock
BA3 4EW.
0117 279 8089
hello@bristolgroupservices.co.uk

2. What Does This Privacy Notice Cover?

This privacy policy explains how we use your personal data, how we collect your data, how the data is held, and how the data is processed. It also explains your rights under the law relating to your personal data.

It is important to note that this website may provide links to other independent sites. This policy applies only to https://www.bristolgroupservices.co.uk. You will need to consult the appropriate information on others sites for information regarding their policies.

3. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular reference to an identifier.

In simpler terms, personal data is any information about you that enables you to be identified. Personal data covers information such as your name and contact details, as well as less obvious information such as identification numbers, electronic location data, IP addresses, and other online identifiers.

4. What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

a) The right to be informed about our collection and use of your personal data.
b) The right to access the personal data that we hold about you.
c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes.
g) The right to data portability
h) Rights relating to automated decision making and profiling. For more information about how we use your personal data, or if you wish to exercise your rights as outlined above, please contact us using the details provided in section one.

Further information regarding your rights can also be obtained from the Information Commissioner’s Office.

5. What Personal Data Do You Collect?

We may collect some or all of the following personal data:

  • Name
  • Address
  • Email address
  • Telephone number

6. How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:

  • Supplying our services to you. Your personal details are required for us to enter into a contract with you.
  • Communicating with you. This may include responding to emails or calls from you.
  • Supplying you with information by email that you have opted-in to receive (you may unsubscribe or opt-out at any time by contacting us or unsubscribing via a newsletter link).

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you with information and news about our business. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

7. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will, therefore, be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

  • Personal data will be retained as so long as it is useful for either contract purposes or for Bristol Group Service’s legitimate interests in marketing.

8. How and Where Do You Store or Transfer My Personal Data?

We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR. The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

  • Use a secure server.
  • Have personal, unrecorded login information for our staff or clients.
  • Secure our offices as required by our insurance.

9. Do You Share My Personal Data With Third Parties?

We will not share any of your personal data with any third parties for any purposes, subject to one important exception.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

10. How Can I Access My Personal Data?

If you want to know what personal data we hold on you, you can ask for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 1.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within 4 weeks and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required upto a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

11. Changes to this Privacy Notice

We may update this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be made available via our website https://www.bristolgroupservices.co.uk